Already have Call Tracker on this phone?
If it is version 3.1, just install this one over it - your queue and settings stay.
If it is older than 3.1, uninstall it first, then install this one: everything you
recorded is already on the server, so nothing is lost - sign in again and your queue
comes back.
Version 3.5.1: Call Tracker now lives at calls.victoryevmanagement.com. Nothing changes
on the phone - install it over the old one and keep working. Phones still on 3.5 keep
working too.
Version 3.5: the lead's Final status (Hot, Warm, Cold, Pending, Closed) is a coloured chip on
the lead list and the call screen, and a one-tap row right under the outcome; after every call
where you spoke to the customer the WhatsApp step opens by itself with the brochures and price
lists; "Share brochure" on the lead screen and a Brochures screen in the Today menu; the Today
screen shows your talk time against the daily target. Older versions (before 3.4.1) are asked
to update before they can sign in or sync - the calls already on the phone are never lost.
Version 3.4.2: the State question after a call is filled in from the lead's own state
(set by the office when the lead was imported or corrected), and still from the city
when the lead has none. Your typed answer always wins.
Version 3.4.1: the follow-up pop-up survives a phone restart - if the phone is
switched off and on after the 15-minute reminder, the number still pops up at the
promised time.
Version 3.4: the app is now Victory Calling, in Victory colours; the Today screen shows
your own rank and points in today's league, and the menu opens your web dashboard (same
username and password, at /my/).
Version 3.3.1: the Today screen shows your dealer visits, dealers closed and orders
from the ERP, for today and this month, and the sign-in screen carries the Victory logo.
Version 3.2: an interested lead always gets a follow-up; the reminder comes 15 minutes
before and the number pops up at the time itself; a reminder every two hours when
leads are waiting for a first call; the city and state fill themselves; and the
three-dots menu shows its options again.
One step that is easy to miss
On Xiaomi, Redmi, Poco, Oppo, Realme, Vivo and OnePlus handsets the system shuts
down background apps aggressively. If that happens to Call Tracker mid-shift it
stops noticing when your calls end, and your work goes unrecorded.
- Allow Autostart for Call Tracker in your phone's security or battery settings.
- Set its battery usage to Unrestricted / No restrictions.
- Lock it in the recent-apps switcher if your phone offers that.
The app walks you through these during setup, and the home screen shows a
Monitoring active indicator. If that ever turns red, tap it.